Air Canada

Tropical Dreams Travel  is pleased to present the following terms to you. Please read through this quote and review the inclusions and benefits for booking your group. Upon Acceptance please sign the quote acceptance proposal and submit the contract to me.

Payment Schedule:

Group deposit each $250 (non refundable and non transferable and due by Tuesday April 2nd , 2019 **Unless otherwise stated**
• Initial non-refundable deposit of $250 per person is due at the time of booking
• Quote is valid 28 Guests/14 Rooms. Additional rooms added, after the group has deposited, may be subject to a new quote.
• Once documents are issued, if a name change or correction is required, penalties may apply, per person, per change.

Group Seat Selection:

No charge for regular group seat selection. FREE OF CHARGE. My gift to you (value $130)

Cancellation Policy:

• Deposits are non-refundable and non-transferrable.
• Name changes may be permitted, as per the terms and conditions of the supplier.
• Minimum of 10 people required to maintain a group rate, should individuals booked in the group
• Should the group fall below the minimum number required, new rates will apply.

Complimentary Passenger Credit:

Group Travel Concession: One complimentary adult for every 10 adults booked (11th adult is complimentary) based on double occupancy to a maximum of 4

adults,  excluding taxes and surcharges for the same hotel, dates and duration and applies to the lowest room category booked. Book by DEPOSIT DUE

DATE  to qualify. Minimum group size for a group travel concession to be applicable is 10 adults/5 double rooms. Minimum stay is 7 nights to qualify for a group travel concession. Group travel concession is combinable with the Early Booking Bonus. The total credit is established by the supplier at the time of final payment after we have received full payment from all of your guests.  Full packages only count towards your complimentary passenger credit count.  Land only bookings, odd durations and guests booked outside of the group do not count towards your complimentary passenger credit count.

Mandatory Charges:

The Government of Quintana Roo has implemented an environmental tax of 25 pesos, approximately
$1.32 USD per room, per night. This mandatory fee is payable directly to the hotel upon check in.

Specific room requests for bedding, location, adjoining/connecting cannot be guaranteed. The absence of confirmation of whether a special request can be granted cannot be constructed as acceptance by the selected tour operators. In the event of a stop-sell, your passenger list must be submitted immediately. Failure to comply could result in non-availability for your group. Once names have been applied to the file name changes or corrections will not be allowed. Any changes will be considered full cancellation and the penalty will be 100% of the fare. The travel agency is responsible for the payment of a reservation as of the moment a credit card number and CVV is applied to the file in order to guarantee the reservation. The Travel Agent must obtain the signature of each card holder authorizing all charges.

Additional seats and or rooms are based on availability and subject to an increase/decrease from the price reflected on the contract including changes to occupancy or room category and duration.Additional seats and or rooms added within 60 days of departure requires full payment.


Increase your group up to 20% over its original size at the original contract rate up to 60 days prior to departure. **Applicable on packages only and Availability**

Schedule of change and cancellation fees: Please contact your travel agent for rates and fees.

General Terms and Conditions:

Baggage Allowance:

Please consult with your carrier regarding the allowance. Additional fees can be charged at the Airline counter for any baggage exceeding the free allowance on the Charter flights. Excess baggage could include such items as sporting equipment, wedding dresses, musical instruments, projectors or any other equipment needed for your group. It is your responsibility to advise your travel agent concerning any needs of your group.

Flights and Carriers:

Flights which are part of the Transat packages, are conducted in accordance with the conditions governing Advance Booking Charter (ABC) and Inclusive Tour Charter (ITC) flights and are pursuant to regulations set out by the Canadian Transportation Agency. All such flights and rates subject to approval by the relevant government authorities. Regulations governing charter flights differ from scheduled flights. Changes and consolidations in the published schedule, type of aircrafts, day/ time of operation, flight itinerary and the carrier providing transportation services can occur without prior notice. Passengers must reconfirm their flights 24-48 hours prior to departure with the respective carrier.

Connector Flights:

All Connecting flight reservations are made at the risk of the consumers who hereby agree to assume the cost of any loss in the event of a change to the original flight schedules. Any changes or cancellations are subject to penalties as per the carrier’s terms and conditions and may supersede Transat terms and conditions. Transat cannot be held liable for damages or additional fees incurred by consumer due to a missed flight connection.


E-documents are released approximately 45 -21 days prior to departure provided the file is paid in full and all names and dates of birth have been added to the file. Documents for customized itineraries may be released closer to departure. It is the sole responsibility of the passengers, to ensure that valid and proper documentation is obtained.


Different policies are available, based on your needs and rates are dependent on your province of residence, age and any pre-existing medical conditions.

Tropical Dreams Travel group cancellation fee:

Should you cancel your group for any reason, including itinerary changes made by the supplier your group is booked with, a mandatory $1500 cancellation fee is due Tropical Dreams Travel which will be charged by Tropical Dreams Travel at time of cancellation to your preauthorized credit card for payment on your Payment Form.